Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Wright Justice Solicitors collects, uses, stores, and protects your personal information. It also outlines your rights in relation to your personal data and how you can contact us if you have any questions or concerns.

1. Who We Are

Wright Justice Solicitors is the data controller of the personal information you provide to us. We collect, process, and store personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation, the Data Protection Act 2018 and the Data (Use and Access) Act 2025.

Wright Justice Solicitors is a limited company authorised and regulated by the Solicitors Regulation Authority under numbers 624725 and 644813. Our registered office is 535 Coventry Road, Birmingham, West Midlands B10 0LL.

2. What Information We Collect

The information we collect depends on the nature of the legal services we provide. This may include:

• Name, address, date of birth, and contact details
• Financial information
• Identity verification documents
• Information relevant to your legal matter
• Sensitive personal data where required for legal work

Sensitive personal data (called special category data in the law) may include information such as racial or ethnic origin, religion, health information, political opinions, sexual orientation, trade union membership, biometric data, and other protected information where relevant to your case. We may also process information about criminal convictions and offences where this is relevant to your matter.

3. How We Use Your Information

We use your personal information to:

• Provide legal advice and services
• Verify your identity and source of funds
• Communicate with you about your matter
• Prepare legal documents and conduct legal proceedings
• Manage billing, complaints, and claims
• Meet regulatory and professional obligations
• Maintain internal records and management information

We only collect and use personal information where it is necessary for the legal services we provide or where we are required to do so by law.

The legal bases we rely on are: that the processing is necessary to perform our contract with you (or to take steps at your request before a contract); that it is necessary to comply with our legal obligations (including anti-money laundering, regulatory and court requirements); and that it is necessary for our legitimate interests (for example, managing our business, handling complaints and claims, and keeping our systems secure), where these are not overridden by your rights. Where we process special category data we also rely on the establishment, exercise or defence of legal claims, and on other conditions in data protection law where they apply, or on your explicit consent. Where we rely on your consent, you can withdraw it at any time.

If you do not give us information we need to act for you or to meet our legal obligations (such as identity checks), we may not be able to act for you.

4. Who We May Share Your Information With

We do not sell or rent your information to third parties. We may share your information only where necessary for your legal matter or where required by law.

This may include:

• UK Visas and Immigration
• Courts and tribunals
• Barristers and legal representatives
• HM Land Registry
• HM Revenue & Customs
• Banks and financial institutions
• Translation agencies
• External auditors and regulators
• Insurance companies
• Identity verification providers
• IT, case management, cloud storage and other service providers who process information for us under contract and on our instructions

Any sharing of your information is done securely and confidentially.

5. Transfers Outside the UK

We aim to keep your information in the UK. If we need to transfer it outside the UK (for example, to a service provider, translator or a party to your matter overseas), we will make sure the transfer is allowed by law and has appropriate safeguards, or that an exception applies.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

These measures include:

• Secure systems and operational processes
• Firewalls and encryption
• Confidentiality controls
• Restricted access to files and records
• Ongoing security practices and monitoring

7. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purpose for which it was collected, or as required by law.

In many cases, files are retained for a minimum of 7 years after the conclusion of your matter. Some records may be kept longer depending on the type of legal work involved, including wills, probate, property, trust, and personal injury matters.

8. Your Rights

Under data protection law, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data in certain circumstances
• Object to processing
• Restrict processing in certain cases
• Receive certain data in a portable format
• Raise concerns about how your data is handled

If you wish to exercise any of your rights, please contact us using the details below. We will respond within one month (or tell you if we need longer, which the law allows in some cases) and we do not usually charge a fee. We may need to withhold some information, for example where it is legally privileged or concerns other people.

9. Artificial Intelligence and Automated Decisions

We may use approved artificial intelligence tools to help us deliver our services. Our solicitors check all work produced with the help of AI. We do not take decisions about you that have legal or similarly significant effects based solely on automated processing, and we will not enter your confidential information into AI tools that have not been approved by the firm.

10. Marketing Communications

We may contact you about services, events, or updates that may be relevant to you. We will not send marketing by SMS or phone without your specific consent, and we do not sell your details to third parties.

You can unsubscribe from marketing communications at any time.

11. Complaints About How We Use Your Data

If you are unhappy with how we have handled your personal data, please tell us, using the contact details below, and we will acknowledge your complaint within 30 days, look into it and tell you the outcome. You also have the right to complain to the Information Commissioner’s Office (www.ico.org.uk, telephone 0303 123 1113).

12. Contact Details

If you have any questions about this Privacy Policy or how we use your data, please contact:

• Email: compliance@wrightjustice.co.uk
• Data Protection Officer: Mr M Tahir Abdullah